Your exclusive online shop for luxurious fragrances

Privacy Policy

1. Introduction and contact details of the person responsible

1.1 Introduction

We are pleased that you are visiting our website and thank you for your interest. In the following we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 Data protection officer

The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Melisa Yarar, D'Aura Vie, Weidenweg 2/2/2.07, 4600 Wels, Austria, Tel.: +43 6506470962, E-Mail: info@daura-vie.com. The person responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data.

2. Data collection when visiting our website

2.1 Stored Data

When using our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the site server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (possibly: in anonymous form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data does not take place. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.

2.2 SSL Encryption

For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this website uses an SSL or TLS encryption. You can recognise an encrypted connection by the string "https://" and the lock symbol in your browser line.

3. Hosting & Content-Delivery-Network

For the hosting of our website and the presentation of the page content, we use a provider who provides its services itself or through selected subcontractors exclusively on servers within the European Union. All data collected on our website is processed on these servers. We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

4. Cookies

In order to make the visit to our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. In some cases, these cookies are automatically deleted after closing the browser (so-called "session cookies"), in some cases these cookies remain longer on your device and allow the storage of page settings (so-called "persistent cookies"). In the latter case, you can see the storage time in the overview of the cookie settings of your web browser. 
If personal data are also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b DSGVO either for the execution of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of granted consent or in accordance with Art. 6 para. 1 lit. f DSGVO to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit. You can set your browser so that you are informed about the setting of cookies and can decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general. Please note that if cookies are not accepted, the functionality of our website may be limited.

5. Contact

In the context of contacting us (e.g. via contact form or e-mail), personal data will be processed exclusively for the purpose of processing and answering your request and only to the extent necessary for this purpose. The legal basis for the processing of this data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f DSGVO. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted if it can be inferred from the circumstances that the facts concerned have been finally clarified and if there are no legal storage obligations to the contrary.

6. Comment function

As part of the comment function on this website, in addition to your comment, information on the time of creation of the comment and the commenter name you have chosen will be stored and published on this website. Furthermore, your IP address is also logged and stored. This storage of the IP address takes place for security reasons and in the event that the data subject violates the rights of third parties or posts illegal content by making a comment. We need your e-mail address to contact you if a third party should object to your published content as illegal. 
The legal basis for the storage of your data is Art. 6 para. 1 lit. b and f GDPR. We reserve the right to delete comments if they are criticised as illegal by third parties.

7. Data processing when opening a customer account

In accordance with Art. 6 para. 1 lit. b DSGVO, personal data will continue to be collected and processed to the extent necessary if you inform us of this when opening a customer account. Which data is required for account opening can be found in the input mask of the corresponding form on our website. A deletion of your customer account is possible at any time and can be cancelled by sending a message to the above-mentioned Address of the person responsible. After deletion of your customer account, your data will be deleted, provided that all contracts concluded through it have been fully processed, there are no legal retention periods and there is no legitimate interest on our part in the further storage.

8. Use of customer data for direct advertising

8.1 Registration for our e-mail newsletter

If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only required information for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used to be able to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you do not receive newsletters until you have expressly confirmed your consent to receive the newsletter by pressing a verification link sent to the specified e-mail address. 
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a DSGVO. Here we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to understand a possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter is used strictly for a specific purpose.
You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a message to the responsible person named at the beginning. After cancellation, your e-mail address will be deleted immediately in our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond that is permitted by law and about which we inform you in this declaration.

8.2 Sending the e-mail newsletter to existing customers

If you provide us with your e-mail address when purchasing goods or Services, we reserve the right to regularly send you offers for similar goods or To send services, such as those already purchased, from our range by e-mail. In accordance with § 7 para. 3 UWG, we do not have to obtain separate consent from you for this. In this respect, data processing takes place solely on the basis of our legitimate interest in personalised direct advertising in accordance with Art. 6 para. 1 lit. f DSGVO. 
If you have initially objected to the use of your e-mail address for this purpose, an e-mail will not be sent on our part. You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by sending a notice to the person responsible mentioned at the beginning. For this, you only incur transmission costs according to the basic tariffs. After receipt of your objection, the use of your e-mail address for advertising purposes will be stopped immediately.

9. Data processing for order processing

9.1 Transfer of personal data to credit institutions and transport companies

To the extent necessary for contract processing for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 para. 1 lit. b DSGVO.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data (name, address, e-mail address) provided by you when ordering in order to personally inform you personally within the framework of our legal information obligations in accordance with Art. 6 para. 1 lit. c DSGVO by appropriate communication channel (e. by post or e-mail) about upcoming updates within the statutory period. 
Your contact details will be used strictly for communications about updates owed by us and processed by us for this purpose only to the extent necessary for the respective information. To process your order, we also work with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

9.2 Transfer of personal data to shipping service providers

DHL

As a transport service provider, we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany We pass on your e-mail address and/or telephone number in accordance with Art. 6 para. 1 lit. a GDPR before the delivery of the goods for the purpose of coordinating a delivery date or for delivery announcement to the provider, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO. The transfer will only take place to the extent necessary for the delivery of the goods. In this case, a prior coordination of the delivery date with the provider or the delivery announcement is not possible. The consent can be revoked at any time with effect for the future towards the above-mentioned person responsible or to the provider.

DPD

As a transport service provider, we use the following provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany We pass on your e-mail address and/or telephone number in accordance with Art. 6 para. 1 lit. a DSGVO before the delivery of the goods for the purpose of coordinating a delivery date or for delivery announcement to the provider, provided that you have given your express consent to this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO. The transfer will only take place to the extent necessary for the delivery of the goods. In this case, a prior coordination of the delivery date with the provider or the delivery announcement is not possible. The consent can be revoked at any time with effect for the future vis-à-vis the person responsible person named above or vis-à-vis the provider.

Österreichische Post

As a transport service provider, we use the following provider: Österreichische Post Aktiengesellschaft, Rochusplatz 1, 1030 Vienna, Austria We pass on your e-mail address and/or telephone number in accordance with Art. 6 para. 1 lit. a DSGVO before the delivery of the goods for the purpose of coordinating a delivery date or for delivery announcement to the provider, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO. The transfer will only take place to the extent necessary for the delivery of the goods. In this case, a prior coordination of the delivery date with the provider or the delivery announcement is not possible. The consent can be revoked at any time with effect for the future vis-à-vis the above-mentioned person responsible or vis-à-vis the provider.

9.3 Use of payment service providers (payment services)

Apple Pay

If you choose the payment method "Apple Pay" of Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment is processed via the "Apple Pay" function of your device operated with iOS, watchOS or macOS by charging a payment card deposited with "Apple Pay". Apple Pay uses security features that are integrated into the hardware and software of your device to protect your transactions. For the release of a payment, it is therefore necessary to enter a code previously specified by you as well as verification using the "Face ID" or "Touch ID" function of your terminal device. For the purpose of payment processing, your information provided during the ordering process, together with the information about your order, will be passed on to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data to make the payment is transmitted to the payment service provider of the payment card stored in Apple Pay. Encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the exit website to confirm the payment success. 
If personal data are processed in the described transmissions, the processing takes place exclusively for the purpose of payment processing in accordance with Art. 6 para. 1 lit. b GDPR. 
Apple retains anonymised transaction data, including the approximate purchase amount, the approximate date and time, and whether the transaction was successfully completed. Anonymisation completely excludes a personal reference. Apple uses the anonymised data to improve "Apple Pay" and other Apple products and services. When you use Apple Pay on the iPhone or Apple Watch to complete a purchase you made through Safari on the Mac, the Mac and the authorisation device communicate via an encrypted channel on the Apple servers. Apple does not process or store any of this information in a format that can identify your person. You can deactivate the ability to use Apple Pay on your Mac in the settings of your iPhone. 
Go to Wallet & Apple Pay and deselect Allow payments on Mac. Further information on data protection at Apple Pay can be found at the following Internet address: https://support.apple.com/de-de/HT203027

EPS-Überweisung

One or more online payment methods of the following provider are available on this website: PSA Payment Services Austria GmbH, Handelskai 92, Gate 2,1200 Vienna, Austria If you select a payment method from the provider in advance (e.g. B. Credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 para. 1 lit. b GDPR. In this case, your data will be passed on to the provider exclusively for the purpose of payment processing and only to the extent necessary.

Paypal

One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal Boulevard Boulevard, L-2449 Luxembourg If you select a payment method of the provider where you pay in advance, your payment data (including name, address, bank and payment card information, currency and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to him in accordance with Art. 6 para. 1 lit. b DSGVO. In this case, your data will be passed on to the provider exclusively for the purpose of payment processing and only to the extent necessary for this purpose. If you select a payment method with which we pay in advance, you will also be asked to provide certain personal data during the ordering process (first and last name, street, house number, postcode, city, date of birth, e-mail address, telephone number, if necessary, data about an alternative payment method). In order to safeguard our legitimate interest in determining your solvency in such cases, this data will be forwarded by us to the provider in accordance with Art. 6 para. 1 lit. f DSGVO for the purpose of a credit check. On the basis of the personal data you provide as well as other data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment option you have chosen can be granted in relation to payment and/or default risks. The credit report can contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, among other things, but not exclusively address data. You can object to this processing of your data at any time by sending a message to us or the provider. However, the provider may still be authorised to process your personal data if this is necessary for contractual payment processing.

SOFORT

One or more online payment methods of the following provider are available on this website: SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany If you select a payment method of the provider in advance (e.g. B. Credit card payment), your payment data will be communicated during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order in accordance with Art. 6 para. 1 lit. b The GDPR will be passed on to you. In this case, your data will be passed on to the provider exclusively for the purpose of payment processing and only to the extent necessary for this purpose.

10. Page functionalities

10.1 Facebook-Plugins

Plugins of the social network of the following provider are used on our website: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. These plugins enable direct interactions with content on the social network. In order to increase the protection of your data when visiting our website, the plugins are initially deactivated by means of a so-called "2-click" or "Shariff" solution integrated into the page. This integration ensures that when you call up a page of our website that contains such plugins, no connection is established with the provider's servers. Only when you activate the plugins and thus give your consent to the data transmission in accordance with Art. 6 para. 1 lit. a DSGVO, your browser establishes a direct connection to the provider's servers. Regardless of a login to an existing user profile, information about your used terminal device (including your IP address), your browser and your page history is transmitted to the provider to a certain extent and, if necessary, further processed there. If you are logged into an existing user profile on the provider's social network, information about interactions made through the plugins will also be published there and displayed to your contacts. You can revoke your consent at any time by deactivating the activated plugin again by clicking on it again. However, the revocation has no influence on the data that has already been transferred to the provider. Data can also be transferred to: Meta Platforms Inc., USA. We have concluded an order processing contract with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties. For data transfers to the USA, the provider has joined the EU-US Data Protection Framework (EU-US Data Privacy Framework), which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

10.2 Instagram-Plugins

Our website uses plugins from the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. These plugins allow direct interactions with content on the social network. In order to increase the protection of your data when visiting our website, the plugins are initially deactivated by means of a so-called "2-click" or "Shariff" solution integrated into the page. This integration ensures that when you call up a page of our website that contains such plugins, no connection is established with the provider's servers. Only when you activate the plugins and thus give your consent to the data transmission in accordance with Art. 6 para. 1 lit. a DSGVO, your browser establishes a direct connection to the provider's servers. Regardless of a login to an existing user profile, information about your used terminal device (including your IP address), your browser and your page history is transmitted to the provider to a certain extent and, if necessary, further processed there. If you are logged into an existing user profile on the provider's social network, information about interactions made through the plugins will also be published there and displayed to your contacts. You can revoke your consent at any time by deactivating the activated plugin again by clicking on it again. However, the revocation has no influence on the data that has already been transferred to the provider. Data can also be transferred: Meta Platforms Inc., USA. We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorised transfer to third parties. For data transfers to the USA, the provider has joined the EU-US Data Protection Framework (EU-US Data Privacy Framework), which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

10.3 Youtube

his website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Data can also be transmitted to: Google LLC., USA. If you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers to load the plugin. Here, certain information, including your IP address, is transmitted to the provider. If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behaviour, to create playback statistics and to prevent abusive behaviour. If you are logged in to a user account with the provider during your site visit, your data will be directly assigned to your account when you click on a video. If you do not want the assignment to your account, you must log out before pressing the playback interface. All aforementioned processing, in particular the setting of cookies for reading information on the terminal device used, only takes place if you give us your express consent in accordance with. Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "Cookie Consent Tool" provided on the website. For data transfers to the USA, the provider has joined the EU-US Data Protection Framework (EU-US Data Privacy Framework), which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

10.4 Google reCAPTCHA

On this website we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland 
Data can also be transmitted to: Google LLC, USA. For the optical design of the captcha window, the provider uses "Google Fonts", i.e. fonts loaded by Google from the Internet. There is no processing of further information than the above, which is already transmitted to Google via the functionality of ReCaptcha. The service checks whether an input is made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious accesses. In order to ensure that an action is carried out by a human and not by an automated bot, the provider collects the IP address of the terminal device used, identification data of the browser and operating system type used as well as the date and duration of the visit and transmits it to the provider's servers for evaluation. The legal basis is our legitimate interest in establishing individual personal responsibility on the Internet and avoiding abuse and spam in accordance with Art. 6 para. 1 lit. f GDPR. We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties. For data transfers to the USA, the provider has joined the EU-US Data Protection Framework (EU-US Data Privacy Framework), which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

10.5 Google Customer Reviews (formerly Google Certified Dealer Program)

e work with Google as part of the Google Customer Reviews program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This program gives us the opportunity to obtain customer reviews from users of our website. After making a purchase on our website, you will be asked if you would like to participate in an e-mail survey from Google. If you give your consent in accordance with Art. 6 para. 1 lit. a GDPR, we will transmit your e-mail address to Google. You will receive an email from Google Customer Reviews asking you to rate the purchase experience on our website. The review you submitted will then be summarised with our other reviews and displayed in our logo Google Customer Reviews as well as in our Merchant Centre dashboard. In addition, your rating is used for Google seller ratings. As part of the use of Google customer reviews, personal data may also be transferred to the servers of Google LLC. in the USA. You can revoke your consent at any time by sending a message to the data controller or to Google. For data transfers to the USA, the provider has joined the EU-US Data Protection Framework (EU-US Data Privacy Framework), which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

11. Tools und Sonstiges

Cookie-Consent-Tool

This website uses a so-called "cookie consent tool" to obtain effective user consent for cookies and cookie-based applications. The "Cookie Consent Tool" is displayed to users when the page is viewed in the form of an interactive user interface, on which consents for certain cookies and/or cookie-based applications can be given by ticking. By using the tool, all cookies/services subject to consent are only loaded if the respective user gives appropriate consent by ticking the box. This ensures that such cookies are only placed on the respective terminal device of the user in the case of given consent. 
The tool sets technically necessary cookies to store your cookie preferences. 
In principle, personal user data is not processed. If personal data (such as the IP address) is processed in individual cases for the purpose of storing, assigning or logging cookie settings, this is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in a legally compliant, user-specific and user-friendly consent management for cookies and therefore in a legally compliant design of our website. 
Another legal basis for the processing is also Art. 6 para. 1 lit. c DSGVO. As the responsible person, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent. If necessary, we have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties. 
Further information about the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.

12. Rights of the data subject

12.1 Rights

The applicable data protection law grants you the following data subject rights (rights of information and intervention rights) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis stated for the respective exercise conditions:

  • Right to information in accordance with Art. 15 GDPR;
  • Right to rectification in accordance with Art. 16 GDPR;
  • Right to deletion in accordance with Art. 17 GDPR;
  • Right to restriction of processing in accordance with Art. 18 GDPR;
  • Right to information in accordance with Art. 19 GDPR;
  • Right to data portability in accordance with Art. 20 GDPR;
  • Right to revoke consents granted in accordance with Art. 7 para. 3 GDPR;
  • Right to complain in accordance with Art. 77 GDPR.

12.2 Right of Objection

If we process your personal data in the context of a balance of interests on the basis of our overriding legitimate interest, you have the right at any time to object to this processing with effect for the future for reasons arising from your particular situation.
If you exercise your right to object, we will stop the processing of the data concerned. However, further processing is reserved if we can prove compelling legitimate reasons for the processing that outweigh your interests, fundamental rights and fundamental freedoms, or if the processing serves to assert, exercise or defend legal claims.
If your personal data is processed by us for the purpose of direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. You can exercise the objection as described above.
If you exercise your right to object, we will stop processing the data concerned for direct advertising purposes.

13. Duration of the storage of personal data

The duration of the storage of personal data is determined on the basis of the respective legal basis, the processing purpose and - if relevant - additionally on the basis of the respective statutory retention period (e.g. commercial and tax retention periods). When processing personal data on the basis of express consent in accordance with Art. 6 para. 1 lit. a GDPR, the data concerned will be stored until you revoke your consent. If there are legal retention periods for data that are processed within the framework of legal transaction or legal transaction-like obligations on the basis of Art. 6 para. 1 lit. b DSGVO, these data will be routinely deleted after the expiry of the retention periods, provided that they are no longer necessary for contract fulfilment or contract initiation and/or there is no legitimate interest on our part in further storage. When processing personal data on the basis of Art. 6 para. 1 lit. f DSGVO, this data will be stored until you exercise your right of objection under Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. When processing personal data for the purpose of direct advertising on the basis of Art. 6 para. 1 lit. f DSGVO, this data will be stored until you exercise your right of objection under Art. 21 para. 2 GDPR. 
Unless otherwise stated in the other information in this declaration about specific processing situations, stored personal data will otherwise be deleted if they are no longer necessary for the purposes for which they were collected or otherwise processed.


 

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Zertifikat Austria Zertifikat Oesterreichischer Onlineshop

D'Aura Vie
Weidenweg 2
4600 Wels
AUSTRIA

info@daura-vie.com
www.daura-vie.com